{"id":1199,"date":"2026-07-16T00:19:32","date_gmt":"2026-07-15T16:19:32","guid":{"rendered":"https:\/\/www.draftwebswd.store\/?page_id=1199"},"modified":"2026-10-02T15:17:01","modified_gmt":"2026-10-02T07:17:01","slug":"piagam-pelanggan","status":"publish","type":"page","link":"https:\/\/www.draftwebswd.store\/en\/profil\/piagam-pelanggan\/","title":{"rendered":"Customer Charter"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1199\" class=\"elementor elementor-1199\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"jet-tricks-particles-section elementor-element elementor-element-fddd401 e-flex e-con-boxed e-con e-parent\" data-id=\"fddd401\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-297c5b7 e-con-full e-flex e-con e-child\" data-id=\"297c5b7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3469c30 elementor-widget elementor-widget-heading\" data-id=\"3469c30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer Charter<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c78b1b1 jet-breadcrumbs-align-center elementor-widget elementor-widget-jet-breadcrumbs\" data-id=\"c78b1b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jet-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-jet-breadcrumbs jet-blocks\">\n\t\t<div class=\"jet-breadcrumbs\">\n\t\t<div class=\"jet-breadcrumbs__content\">\n\t\t<div class=\"jet-breadcrumbs__wrap\"><div class=\"jet-breadcrumbs__item\"><a href=\"https:\/\/www.draftwebswd.store\/en\/\" class=\"jet-breadcrumbs__item-link is-home\" rel=\"home\" title=\"Home\">Home<\/a><\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7816bf8 e-flex e-con-boxed e-con e-parent\" data-id=\"7816bf8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fdd1b0c elementor-widget elementor-widget-heading\" data-id=\"fdd1b0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Science Development and Culturation Division<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3858cd8 e-con-full e-grid e-con e-child\" data-id=\"3858cd8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-39be469 e-con-full e-flex e-con e-child\" data-id=\"39be469\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-382fd21 elementor-widget elementor-widget-image\" data-id=\"382fd21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1200\" height=\"800\" src=\"https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/09\/MAJLIS-PERASMIAN-MOBILE-EXHIBITION_DSC9074.webp\" class=\"attachment-full size-full wp-image-3712\" alt=\"\" srcset=\"https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/09\/MAJLIS-PERASMIAN-MOBILE-EXHIBITION_DSC9074.webp 1200w, https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/09\/MAJLIS-PERASMIAN-MOBILE-EXHIBITION_DSC9074-300x200.webp 300w, https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/09\/MAJLIS-PERASMIAN-MOBILE-EXHIBITION_DSC9074-1024x683.webp 1024w, https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/09\/MAJLIS-PERASMIAN-MOBILE-EXHIBITION_DSC9074-768x512.webp 768w, https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/09\/MAJLIS-PERASMIAN-MOBILE-EXHIBITION_DSC9074-18x12.webp 18w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f24cb00 elementor-widget elementor-widget-heading\" data-id=\"f24cb00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">01<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-769d12a elementor-widget elementor-widget-text-editor\" data-id=\"769d12a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tProvide friendly, efficient and trustworthy service.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f4ede4 e-con-full e-flex e-con e-child\" data-id=\"2f4ede4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d43dd11 elementor-widget elementor-widget-image\" data-id=\"d43dd11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1200\" height=\"800\" src=\"https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/09\/CREATOR-ENTREPRENEUR-BOOTCAMP-2026-3.webp\" class=\"attachment-full size-full wp-image-3543\" alt=\"\" srcset=\"https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/09\/CREATOR-ENTREPRENEUR-BOOTCAMP-2026-3.webp 1200w, https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/09\/CREATOR-ENTREPRENEUR-BOOTCAMP-2026-3-300x200.webp 300w, https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/09\/CREATOR-ENTREPRENEUR-BOOTCAMP-2026-3-1024x683.webp 1024w, https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/09\/CREATOR-ENTREPRENEUR-BOOTCAMP-2026-3-768x512.webp 768w, https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/09\/CREATOR-ENTREPRENEUR-BOOTCAMP-2026-3-18x12.webp 18w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb892eb elementor-widget elementor-widget-heading\" data-id=\"cb892eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">02<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a42361 elementor-widget elementor-widget-text-editor\" data-id=\"7a42361\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tWidely disseminate skills training programs throughout the year.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9cacb86 e-con-full e-flex e-con e-child\" data-id=\"9cacb86\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-765b53a elementor-widget elementor-widget-image\" data-id=\"765b53a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1200\" height=\"800\" src=\"https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/09\/MAJLIS-PERASMIAN-MOBILE-EXHIBITION_DSC8948.webp\" class=\"attachment-full size-full wp-image-3707\" alt=\"\" srcset=\"https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/09\/MAJLIS-PERASMIAN-MOBILE-EXHIBITION_DSC8948.webp 1200w, https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/09\/MAJLIS-PERASMIAN-MOBILE-EXHIBITION_DSC8948-300x200.webp 300w, https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/09\/MAJLIS-PERASMIAN-MOBILE-EXHIBITION_DSC8948-1024x683.webp 1024w, https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/09\/MAJLIS-PERASMIAN-MOBILE-EXHIBITION_DSC8948-768x512.webp 768w, https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/09\/MAJLIS-PERASMIAN-MOBILE-EXHIBITION_DSC8948-18x12.webp 18w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ac9f06 elementor-widget elementor-widget-heading\" data-id=\"0ac9f06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">03<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7f240e elementor-widget elementor-widget-text-editor\" data-id=\"e7f240e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tConduct student performance improvement programs with the Sabah State Education Department (JANS) at least 3 times a year.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54be0ee elementor-widget elementor-widget-heading\" data-id=\"54be0ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Digital Innovation and Technology Division<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f8e7c6f e-con-full e-grid e-con e-child\" data-id=\"f8e7c6f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-9aced6e e-con-full e-flex e-con e-child\" data-id=\"9aced6e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-07dce5d elementor-widget elementor-widget-image\" data-id=\"07dce5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1784\" height=\"1189\" src=\"https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/10\/data-center-1.webp\" class=\"attachment-full size-full wp-image-4791\" alt=\"\" srcset=\"https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/10\/data-center-1.webp 1784w, https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/10\/data-center-1-300x200.webp 300w, https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/10\/data-center-1-1024x682.webp 1024w, https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/10\/data-center-1-768x512.webp 768w, https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/10\/data-center-1-1536x1024.webp 1536w, https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/10\/data-center-1-18x12.webp 18w\" sizes=\"(max-width: 1784px) 100vw, 1784px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59076b5 elementor-widget elementor-widget-heading\" data-id=\"59076b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">01<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a1e180 elementor-widget elementor-widget-text-editor\" data-id=\"1a1e180\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tProvide technical assessment of any application related to SabahNet Point-Of-Presence (POP) installation location within five (5) working days.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3252153 e-con-full e-flex e-con e-child\" data-id=\"3252153\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d50067 elementor-widget elementor-widget-image\" data-id=\"0d50067\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/10\/email-scaled.webp\" class=\"attachment-full size-full wp-image-4792\" alt=\"\" srcset=\"https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/10\/email-scaled.webp 2560w, https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/10\/email-300x200.webp 300w, https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/10\/email-1024x683.webp 1024w, https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/10\/email-768x512.webp 768w, https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/10\/email-1536x1024.webp 1536w, https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/10\/email-2048x1365.webp 2048w, https:\/\/www.draftwebswd.store\/wp-content\/uploads\/2026\/10\/email-18x12.webp 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3946e3a elementor-widget elementor-widget-heading\" data-id=\"3946e3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">02<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c70149 elementor-widget elementor-widget-text-editor\" data-id=\"6c70149\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tApprove applications for the dissemination of official information to the Sabah State Government Official Website and civil servant emails within two (2) working days.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Home Bahagian Pembangunan dan Pembudayaan Sains 01 Memberikan perkhidmatan dengan mesra, cekap dan amanah. 02 Menyebar luas program latihan kemahiran sepanjang tahun. 03 Mengendalikan program peningkatan prestasi pelajar bersama Jabatan Pendidikan Negeri Sabah (JANS) sekurang-kurangnya 3 kali setahun. Bahagian Inovasi dan Teknologi Digital 01 Memberikan penilaian teknikal terhadap sebarang permohonan yang berkaitan lokasi pemasangan Point-Of-Presence [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1188,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1199","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.draftwebswd.store\/en\/wp-json\/wp\/v2\/pages\/1199","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.draftwebswd.store\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.draftwebswd.store\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.draftwebswd.store\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.draftwebswd.store\/en\/wp-json\/wp\/v2\/comments?post=1199"}],"version-history":[{"count":67,"href":"https:\/\/www.draftwebswd.store\/en\/wp-json\/wp\/v2\/pages\/1199\/revisions"}],"predecessor-version":[{"id":4795,"href":"https:\/\/www.draftwebswd.store\/en\/wp-json\/wp\/v2\/pages\/1199\/revisions\/4795"}],"up":[{"embeddable":true,"href":"https:\/\/www.draftwebswd.store\/en\/wp-json\/wp\/v2\/pages\/1188"}],"wp:attachment":[{"href":"https:\/\/www.draftwebswd.store\/en\/wp-json\/wp\/v2\/media?parent=1199"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}